Support

What do you need help with?

Select the appropriate form below. No SYR account is needed.

Last updated August 16, 2026

Immediate danger? In the United States, call 911 or contact local emergency services. For suicide, mental-health, or substance-use crisis support in the United States, call or text 988. SYR support is not an emergency or crisis service and cannot dispatch help.

Account and app support

For sign-in, recovery, SMS, app behavior, reviewer access, or a general question.

Do not send passwords, verification codes, identity documents, full birth dates, or intimate media.

You can also email support@sayyourereal.com.

Report a safety concern

If you can access the profile or content, report it directly in the app. If you cannot, use this form and we will review it. Read the Safety Rules.

Include dates and in-app references if available. Do not paste intimate media, passwords, verification codes, identity documents, or full birth dates.

You can also email support@sayyourereal.com. Do not email intimate media.

Appeal a blocked post

In the app, open Content wasn't published and choose Request review. This keeps the appeal attached to the original decision. If you cannot reach that control, use Account and app support with the case reference and a short explanation. Do not resend the content.

Already submitted?

Use the private key shown on your receipt at Request Status. For privacy, an invalid, expired, or unmatched key receives the same unavailable response.