Terms
Terms for using SYR.
These Terms govern the Say You're Real mobile app, beta service, website, and related features operated by CEGE Enterprises LLC.
Legal version: 2026-08-16 · Effective and last updated August 16, 2026
Short version: meet the eligibility rules, use your own account, respect connection and consent boundaries, share only what you have the right to share, and follow the Safety Rules.
1. Accepting these Terms
By creating or using an account, you agree to these Terms, the Privacy Policy, and the Safety Rules. If you do not agree, do not use SYR. A minor user's assent and a parent or legal guardian's approval and acceptance are separate actions; one does not substitute for the other. We may ask you to accept an updated version after a material change.
2. Eligibility
You must meet the age and residence rules on Eligibility. Anyone under 13 is ineligible, the initial beta is unavailable in U.S. territories, and Nebraska and Tennessee currently require users to be at least 18.
Ohio users ages 13–15 need a parent or legal guardian to complete KWS Parent Verification and approve SYR's consent request, SYR must send the required written confirmation, and the minor user must also assent. Mississippi users ages 13–17 need a parent or legal guardian to complete KWS Parent Verification, confirm the required relationship and that the minor user is at least 13, and approve SYR's consent request; the minor user must also assent. Mississippi and Tennessee adults must complete Persona's 18-or-older check. Texas users ages 13–17 must complete the official Apple or Google age route for the store where SYR was installed. A support agent or another provider cannot replace one of these required steps. Parent approval is limited to these adopted Ohio and Mississippi cohorts; SYR does not offer nationwide parent consent.
You must give accurate eligibility information and must not evade or help someone bypass an age, state, parent, provider, or platform check. SYR may deny, restrict, or require a new check when information is missing, conflicting, expired, withdrawn, or affected by a rule change.
3. Your account and sign-in provider
Use only an account you are authorized to control. Keep your credentials and verification codes private. You are responsible for activity through your account except to the extent caused by SYR. Tell us promptly if you suspect unauthorized access. Do not sell, transfer, impersonate, or create accounts to evade enforcement.
If you use Apple, Google, or another sign-in provider, that provider controls its own account, credential, availability, and security process. You must keep the provider account secure and follow its terms. Losing provider access may limit SYR recovery, and deleting SYR does not automatically delete records held by the provider.
4. Optional phone verification
When you voluntarily enter a phone number you control and tap Send code, you request a one-time transactional verification message. Message frequency depends on your requests; message and data rates may apply. Verification is optional, not a recurring subscription, and not marketing. Do not enter another person's number or share a code. Carrier delivery is not guaranteed. See SMS Verification.
5. Your content, connections, and permission to operate SYR
You keep ownership of content you submit. You give CEGE Enterprises LLC a non-exclusive, limited license to host, store, reproduce, process, transmit, display, moderate, and make technical copies of that content only as needed to operate, secure, improve, and provide SYR under your settings and applicable law. This license ends when the content is deleted from active systems, subject to limited backups, safety evidence, legal holds, shared-record integrity, and other legitimate retention described in the Privacy Policy.
You represent that you have the rights and permissions needed to submit the content. SYR is connection-based, not a public broadcast service. A connection is permission for the product interaction the other person accepts; it is not permission to redistribute their content, pressure them, evade a block, or expose their private information. Private or connection-limited visibility cannot prevent screenshots, outside-device capture, or recipient misuse.
6. Conduct
You must follow the Safety Rules. You may not use SYR for harassment, threats, stalking, exploitation, fraud, impersonation, hate, sexual abuse, grooming, child sexual abuse material, non-consensual intimate imagery, illegal conduct, malware, spam, unauthorized access, scraping, reverse engineering intended to defeat protections, or bypassing blocks, eligibility, privacy, connection, or security controls.
7. Reports and enforcement
SYR may investigate reports, preserve relevant evidence, limit features or visibility, remove content, suspend or disable accounts, and make disclosures required by law or needed to address safety. Automated checks may review submitted content, including private photo-chat content, and may allow it, send it for restricted review, or block it before it is posted or sent. Authorized reviewers may inspect limited case evidence. This process does not make private content public.
Automated checks and people can make mistakes, and a flag alone does not prove a violation. You can still report or block content that a check allowed. We do not promise a particular decision, immediate removal, or restoration. If an appeal is available, use the related case reference instead of resubmitting the content.
SYR is not an emergency service. Contact local emergency services for immediate danger.
8. Account deletion
You may start deletion in the app or at Account Deletion. Once ownership is verified, SYR immediately removes the account and ordinary content from normal use. There is no required waiting period. You may cancel only before permanent deletion begins. The normal completion target is seven calendar days, with an outer target of 30 days unless there is an identity dispute, a limited legal or safety hold, a service-provider limitation, or another documented lawful reason. SYR does not call a partly completed request finished.
Deleting your photo also removes its comments, replies, and photo-linked private chat, including content that cannot work without that photo. If your comment, reply, or message belongs to a conversation that otherwise remains, SYR removes your words and identity but may leave a blank structural marker so other people's replies still make sense. A chat that cannot work without the deleted photo or account is removed. Limited safety, fraud, audit, dispute, or legal-preservation records may remain for their justified period.
Deletion cannot erase copies another person saved, information cached on a device, or records independently controlled by Apple, Google, a carrier, or another provider. Protected backup copies expire under the schedule in the Privacy Policy and are not returned to ordinary use. SYR does not promise that an account or content can be restored after permanent deletion begins.
9. Beta availability
SYR is a beta. Features, eligibility support, integrations, availability, content behavior, and data may change. We may pause or restrict access to protect users, address technical or legal risk, comply with law, or maintain the service. We do not promise uninterrupted, error-free, or permanently available access.
10. Intellectual-property complaints
If you believe content in SYR infringes a copyright, trademark, or other intellectual-property right, use Copyright & DMCA. It has separate forms for removal notices, counter-notices, and other intellectual-property concerns. Do not attach or paste media or submit a knowingly false complaint.
SYR may remove or restrict material and may warn, suspend, or terminate accounts for rights violations. In appropriate circumstances, SYR terminates repeat infringers. An effective counter-notice may start the applicable 10-to-14-business-day replacement process unless SYR receives notice of a qualifying court action. The Copyright page states the current status of SYR's Copyright Office designated-agent filing.
11. Disclaimers and responsibility
To the extent permitted by law, the beta is provided "as is" and "as available." CEGE Enterprises LLC disclaims warranties that can legally be disclaimed, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the extent permitted by law, CEGE Enterprises LLC is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, use, opportunity, or profits, arising from or related to the beta. This limitation does not restrict any remedy, responsibility, right, or liability that applicable law does not allow these Terms to exclude or limit, including nonwaivable consumer rights.
You remain responsible for your interactions and for deciding what to share. Product privacy controls reduce exposure within SYR but cannot prevent screenshots, outside-device capture, or misuse by a recipient.
12. Mutual 60-day informal dispute process
Before either you or CEGE Enterprises LLC starts arbitration or a non-small-claims court action about SYR, the claimant must send an individual written notice that identifies the claimant, the relevant account if any, the facts and legal basis of the dispute, and the relief requested. Notices to CEGE must be sent to legal@sayyourereal.com and CEGE Enterprises LLC, Attn: Legal, 7027 W Broward Blvd #715, Plantation, FL 33317. We may send our notice to the email or mailing address reasonably associated with you.
Both sides will try in good faith for 60 days after a complete notice is received to resolve the individual dispute. Any applicable limitations period and filing-fee deadline is tolled during that 60-day period. Either side may seek temporary or emergency relief when necessary to prevent immediate and irreparable harm. This section does not shorten any statute of limitations.
13. Mandatory individual arbitration
Please read this section carefully. Except for the exceptions below, you and CEGE Enterprises LLC agree that disputes arising out of or relating to SYR, these Terms, or the parties' relationship will be resolved by binding arbitration on an individual basis, not in court.
The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. If the Federal Arbitration Act does not govern a particular issue, the Florida Revised Arbitration Code applies to the extent it is not preempted. The American Arbitration Association (“AAA”) will administer arbitration under its Consumer Arbitration Rules and, when applicable, its Mass Arbitration Supplementary Rules, each as modified by these Terms. If AAA is unavailable and the parties cannot agree on a replacement, a court with authority may appoint one consistent with this section.
The arbitrator may award the same individual relief that an eligible court could award and must apply these Terms and applicable law. Arbitration will be remote by video, telephone, or documents by default, unless the arbitrator determines an in-person hearing is necessary. Any in-person consumer hearing will occur at a reasonably convenient location consistent with applicable AAA rules. No bespoke bellwether procedure applies; any coordinated filings remain individual cases and use only procedures authorized by the applicable AAA rules.
Either side may bring an eligible individual action in small-claims court, including in the consumer's home county where applicable. Either side may seek temporary or emergency injunctive relief in a court with authority. Claims excluded from predispute arbitration by the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act are not required to be arbitrated when the Act applies. Nothing in these Terms waives a right or remedy that applicable law makes nonwaivable.
14. Mutual class, collective, representative-action, and jury-trial waivers
You and CEGE Enterprises LLC each agree to bring claims only in an individual capacity. To the fullest extent permitted by law, neither side may bring, join, administer, or obtain relief in a class, collective, consolidated, coordinated, mass, or representative action, and an arbitrator may not conduct class arbitration or award relief for anyone other than the individual claimant. The applicable AAA Mass Arbitration Supplementary Rules may administer qualifying individual demands together, but they do not convert them into a class or representative proceeding.
For any dispute that proceeds in court, you and CEGE Enterprises LLC knowingly and voluntarily waive any right to a trial by jury to the fullest extent permitted by law. This jury waiver is mutual and separate from the arbitration agreement.
If a final decision holds a particular part of the class, collective, or representative-action waiver unenforceable for a specific claim or remedy, that claim or remedy will be severed and may proceed in the exclusive court forum in Section 16 after all arbitrable matters are completed. The remainder of this dispute-resolution agreement remains in effect.
15. Thirty-day arbitration opt-out
You may opt out of the arbitration agreement in Section 13 by emailing arbitration-optout@sayyourereal.com within 30 days after you first accept legal version 2026-08-16. Include your name, the email or account identifier used with SYR, and an unambiguous statement that you opt out of the SYR arbitration agreement. We will record the time received and provide a version-bound receipt. Opting out will not affect your SYR eligibility or account access, and CEGE will not penalize you for opting out. An opt-out applies only to the person who timely sent it and only to this legal version. It does not revoke the rest of these Terms, including the separate mutual class, collective, representative-action, and jury-trial waivers in Section 14 or the governing-law and forum terms in Section 16, to the extent enforceable.
16. Governing law and exclusive court forum
Florida substantive law, without its conflicts-of-law rules, governs these Terms except to the extent federal law or a nonwaivable law applies. The Federal Arbitration Act governs arbitration as stated above.
For any dispute permitted to proceed in court other than an eligible small-claims action, the exclusive forum is the United States District Court for the Southern District of Florida if federal subject-matter jurisdiction exists; otherwise, the exclusive forum is a state court located in Broward County, Florida. Each side consents to personal jurisdiction and venue there, subject to nonwaivable law.
17. Changes, ordinary contact, and legal notices
We may update these Terms as the beta, product, or law changes. We will identify the current version and may require acceptance before continued ordinary access after a material update. Earlier acceptance evidence remains an immutable historical record; the active legal release is versioned separately.
Ordinary questions: Support. Legal correspondence and notices under Section 12: legal@sayyourereal.com and CEGE Enterprises LLC, Attn: Legal, 7027 W Broward Blvd #715, Plantation, FL 33317. Ordinary support or operational email is not formal legal service, and an email address in these Terms does not by itself constitute consent to service of legal process where applicable rules require another method.